Department: Workforce Development Department (WDD)
Reports to: Program Manager
Status: Non-Exempt

Salary: $45,000 – $52,000

SUMMARY 

Under the direction of the Program Manager, the CRCD Workforce Development Department Career Coach will work with a staff team and key partners to assist adult jobseekers within vulnerable populations (e.g. veterans, disabled, re-entry, homeless) to develop job-readiness soft skills and enter industry-training leading to living-wage careers. The Career Coach will be responsible for recruiting, enrolling, coaching, and connecting jobseekers to career training and further placement support services. 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Utilize various recruitment strategies, including social media and virtual platforms, to engage the community, partners, and other CRCD departments to recruit and enroll adult jobseekers within various vulnerable populations (e.g., veterans, re-entry, disabled, homeless) into WorkSource Center services.
• Understand the eligibility requirements, service delivery components and outcomes of multiple grants assigned to and serve a caseload of participants across these grants.
• Serve a caseload of approximately 100+ adult jobseekers with assessment of grant eligibility and enrollment; skills assessments and review of career options; Individual Employment Plans (IEP’s); and soft skills training and career coaching leading to relevant industry training.
• Prepare supportive services documentation for targeted-industry training for participants within 3 days of participant identifying their career pathway and submitting the training request.
• Enter all eligible participants into WIOA services into the CalJOBS and Salesforce database and maintain daily service activity entries and case notes within the system.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in related field; or minimum four-years of related experience without formal education
• At least 2 – 4 years’ prior experience in providing career coaching/case management /job development services within workforce development, social service, or non-profit organizations.
• Experience, comfort, and desire to work with various vulnerable populations such as re-entry, homeless, veterans, disabled, low-income, etc.