Rental Assistance Supervisor
Department: Workforce Development
Reports to: Youth and Education Manager
Status: Non-Exempt
SUMMARY
Under the management of the Youth and Education Manager, the Rental Assistance Supervisor will strengthen housing stability in preventing homelessness for the Project Tipping Point (PTP) students. The Rental Assistance Supervisor will work with the Housing and Supportive Services Department to address the housing needs of our foster youth population and connect students to housing resources that are appropriate in fulfilling those needs by providing high-touch case management services to access supportive service resources such as housing navigation, rental assistance, childcare, etc.
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsibilities will include collaborating with the Youth and Education Manager, Associate Director, Director, and other members of the program team to implement and improve our comprehensive alumni engagement strategy that supports our alumni from high school through post-secondary education and on to careers with family- sustaining income levels. Responsibilities include:
- Responsible for working with Project Tipping Point students to effectively assist in housing support, supportive services, referrals, and Workforce Development services.
- Assist in securing personal documentation to support accessing supportive services.
- Provide high-touch case management and housing stabilization services that address the needs and goals of their IAP, including but not limited to housing support, childcare, mental/physical health services, social service benefits, and legal services.
- Build on the existing relationship between CRCD, DCFS, and other supporting agencies that strengthen outcomes in housing and social service linkage.
- Establish and cultivate relationships with landlords and other housing providers to build a portfolio of housing options for students.
MINIMUM QUALIFICATIONS
- 1-2 years of work-related experience or a bachelor’s degree; or an associate degree and 2 or more years of experience providing housing-based support services to at-risk youth facing multiple barriers to housing stability.
- Experience working with youth experiencing homelessness and housing instability, and/or have had experience in foster care, probation, mental health systems.
- Experience working with foster youth.
- Familiarity with DCFS, DPSS, financial aid, and housing resources is a plus.
- Reliable, flexible team player who works well with minimal supervision, has a good work ethic, and the ability to set and maintain personal boundaries.