Under the leadership and direction of the Associate Director of Adult Workforce, the Skills Team Manager will supervise and direct a team of Career Coaches, volunteers, and interns to help individuals in establishing career paths and securing employment opportunities that lead to family sustaining wages. The Skills Team Manager will be responsible for the coordination of services offered to enrolled participants and will help in managing relationships with service providers to improve soft skills, hard skills, employability, and the quality of life for participants. The Skills Team Manager will ensure that Career Coaches conducts needs assessments, create Individual Employment Plans (IEP), enter and maintain services and data in the CalJOBS, Efforts to Outcomes (ETO) and other internal databases. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

Participant Recruitment and Onboarding 

• Development and maintain department and program presentations for information sessions, community outreach activities, and inter-department outreach. 
• Develop and organize enrollment packets with current and updated forms mandated by federal and local government and funders. 
• Oversee and monitor agency internal referrals (incoming/outgoing). 

Enrollment Processes 

• Develop and maintain internal department review processes that meets all state and federal guidelines and guarantees that processes are being implemented throughout all programs. 
• Review and assess intake assessment documents to promote service delivery enhancements. 
• Maintain and audit case files, completion of enrollment forms. 

Training Coordination 

• Provide oversight for training of participants enrolled into WIOA programs and other special projects. 
• Assist management to secure agency compliance regarding WIOA guidelines, and rules & regulations. 
• Maintain WDD file management protocols, policies, and procedures. 

QUALIFICATIONS 

• 5-years of WIOA Adult and Youth programming management experience 
• Education Requirement: AA Degree, BSW preferred. 
• 3-4 years of professional WIOA and combined with other workforce development experience can be used as a substitute for education. 
• Experience managing and supporting programs that serve vulnerable populations (Reentry, Former or Current Foster Youth, Homeless, Veterans, and Unemployed). 

SALARY RANGE $65,560-$70,000 annually, exempt 

REPORTS TO: Associate Director of Adult Workforce